In the rapidly evolving digital era, the intersection of security and telecommunications plays a critical role in shaping Guyana's technological future. While the local sector has made strides, challenges persist in infrastructure, policy, and awareness. IJ Digital, a leading IT infrastructure and security firm, is strategically positioning itself to address these gaps. In an interview with CEO Ishaka Jackman, he shared insights into the company's journey, its involvement in telecommunications, and its approach to strengthening digital security in Guyana.
IJ Digital CEO Ishaka Jackman
A Strategic Approach to Telecommunications
Although IJ Digital’s core focus lies in networking infrastructure, IT systems, and digital communication, their role in telecommunications is growing through strategic partnerships. According to Jackman, “We haven’t delved deeply into telecommunications, but we’ve built strong partnerships with global leaders like Nortel and Avaya to provide holistic solutions.”
IJ Digital has supported clients in telecommunication feasibility studies, assisting businesses in selecting the best options for data plans, user group setups, and scalable internet solutions. This consultancy aspect enables local and international businesses to navigate the landscape of Guyana's telecommunications providers. Jackman explained, “We help clients assess cost, scalability, and support services offered by providers, ensuring they make informed decisions.”
Their contribution, while limited to internal cabling and infrastructure development, reflects a commitment to empowering partners to drive large-scale telecommunication projects. This collaborative model is essential in an industry where expertise often extends across multiple domains.
Cybersecurity: A Growing Concern in Guyana
The rise of digital threats poses significant challenges for businesses in Guyana. Jackman noted that many companies underestimate the importance of investing in cybersecurity, seeing it as a cost rather than a necessity. However, the consequences of neglecting security are becoming increasingly apparent, with sectors such as finance, logistics, and services facing frequent cyberattacks.
Jackman highlighted a recent case where a malicious email infiltrated a client’s server. The Trojan horse software compromised files and posed a significant threat to the company’s operations. IJ Digital’s response was swift and meticulous:
- Assessment and Containment – A remote assessment identified the extent of the damage, isolating the affected systems.
- File Cleaning and Recovery – Infected files were removed, and systems were restored to integrity.
- Policy Implementation – The company implemented strict access controls, rights management, and alert systems to prevent future incidents.
“This case underscores the importance of proactive security measures,” Jackman said. “We not only recovered their data but also established internal policies, auditing systems, and real-time alerts to ensure long-term protection.”
Challenges in Guyana’s Cybersecurity Landscape
Despite these efforts, the cybersecurity landscape in Guyana faces significant hurdles:
- Lack of Protective Legislation – Jackman emphasized the need for robust laws that not only define recourses for breaches but also set mandatory cybersecurity standards for companies.
- Limited Investment in Security – Many businesses fail to prioritize cybersecurity, viewing it as a low-return expense. Jackman stressed, “Security is not about immediate returns but safeguarding the long-term sustainability of operations.”
- Awareness Gaps – Effective cybersecurity begins with user awareness. Companies often overlook the importance of educating employees on recognizing phishing attempts, securing credentials, and maintaining strong digital hygiene.
IJ Digital has made strides in addressing these gaps, offering tailored security awareness programs and technical support to businesses across industries.
Staying Ahead Through Continuous Learning
To remain competitive, IJ Digital embraces a culture of continuous learning and strategic partnerships. Jackman noted that their team includes certified professionals in cybersecurity and networking, with additional certifications in progress. “We invest in our people and ensure they stay updated with industry and global standards,” he said.
Collaborating with external experts further strengthens their capabilities. This approach not only enhances IJ Digital’s services but also contributes to building a resilient digital ecosystem in Guyana.
The Path Forward
As Guyana’s telecommunications and IT sectors evolve, companies like IJ Digital play a pivotal role in bridging gaps and driving innovation. Leveraging technology to strengthen security and connectivity requires a multi-faceted approach—one that combines policy reform, investment, and education.
Jackman concluded, “The digital world operates while we sleep. To thrive, businesses must adopt a proactive approach to security and embrace the opportunities that technology offers. At IJ Digital, we’re committed to being part of that transformation.”
In an era where access to global markets hinges on secure and reliable infrastructure, Guyana’s path to modernization demands collective effort. With industry leaders like IJ Digital at the helm, the future looks promising.